NEWS & UPDATES

BAU
15 JANUARY 2021

The ongoing rainy weather conditions caused two landslide incidents along the Bau-Lundu main road, affecting power supply to about 9,000 customers in Bau-Lundu, Lundu, Sematan and Telok Melano.

Two 33kV overhead lines tripped after the landslide incidents damaged an electrical pole and caused underground cable fault from soil erosion.

The first line was reported to trip at about 11:30pm on Wednesday, 13 January 2021. Sarawak Energy immediately deployed its operations team to assess the impact of the landslide on the fallen pole. However, repair efforts were hampered by unsafe site conditions due to landslide and area inaccessibility due to flood waters.

The second line tripped at about 10:45am on Friday, 15 January 2021 after another landslide incident damaged the underground cable. Restoration efforts will only proceed after the site has been cleared and safe for repair works.

Sarawak Energy Regional Manager for Western Region, Choo Min Chong said that the team is working to repair the broken pole at the first line, with restoration expected to complete today by 10pm at press time. (Update: Supply was safely restored at 6:37am on Saturday, 16 January 2021 to customers affected by the landslides following completion of overnight repair works.)

“Earth movement and poor weather conditions continue to hamper the team’s progress in safe and quick restoration works. We are updating our affected customers on the situation and truly appreciate their kind understanding on this. We assure them that we are doing our best to restore power supply safely as soon as we can,” explained Choo.

For more information and service updates, customers can contact Sarawak Energy's 24/7 Customer Care Centre at 1300-88-3111 or email to customercare@sarawakenergy.com. Customers can also download Sarawak Energy’s mobile app SEB cares, available on Google Play and Apple App Store for assistance.

The landslide damaged the underground cables running from Bau to Lundu.