NEWS & UPDATES

KUCHING
17 JULY 2021

Damaged electrical cables caused by a landslide near Kampung Haji Baki along Jalan Batu Kitang around midnight last night (16 July) affected supply to customers in Batu Kitang, Bau, Lundu and Sematan.

Sarawak Energy immediately deployed its operations team to assess the impact of the landslide and managed to restore supply to affected customers by around 2.00am via an alternative circuit.

Sarawak Energy Regional Manager for Western Region, Choo Min Chong said repair efforts are hampered by unsafe conditions at the site of the landslide and over the next few days, the team will be working to lay cables bypassing the landslide site.

“Earth movement at the landslide site hampered the team’s progress for safe and quick restoration works. We truly appreciate the kind understanding of our customers,” explained Choo.

For more information and service updates, customers can contact Sarawak Energy's 24/7 Customer Care Centre at 1300-88-3111 or email to customercare@sarawakenergy.com. Customers can also download Sarawak Energy’s mobile app SEB cares, available on Google Play and Apple App Store for assistance.

The landslide site.

Cable laying works underway, bypassing the landslide site.