NEWS & UPDATES

KUCHING
17 NOVEMBER 2020

About 12,000 of Sarawak Energy’s customers in Betong, Pusa and Saratok can look forward to improved power supply reliability after the Extra High Voltage Transmission Line is connected to the new 275/132/33kV Serudit Substation in December 2020.

“This line project forms part of Sarawak Energy’s efforts to meet the current and future demand created by growth and development in these districts and is estimated to cost around RM200 million,” said Lau Kim Swee, Chief Executive Office of Syarikat Sesco Berhad, Sarawak Energy’s utility arm.

“Sarawak Energy assures customers that we are modernising Sarawak’s power system to provide reliable and affordable electricity supply for the people. In doing so, we seek the kind understanding of those who may be inconvenienced by these reinforcement works,” he continued.

According to Lau, various engagements with stakeholders and community leaders have been carried out to highlight the importance of this project, which is to ensure improved reliability and to cater to the increasing load demand for Betong, Pusa and Saratok.

Sarawak Energy Regional Manager for Western Region, Choo Min Chong said, “The connection works will be carried out in two stages, with the first stage from 23 November to 1 December and the second stage from 14 to 22 December. During those times, one of our two transmission lines will be shut down but this should not affect supply to our customers. However, as our system will be relying on only one line for supply, any tripping on that line will cause a supply interruption to our customers at these areas.”

As a precautionary measure, Sarawak Energy will despatch its technical team and mobile generators on standby at strategic locations to speed up response and restoration time when needed.

“All necessary preparations, including vegetation management and overhead line maintenance work have been carried out to prevent any supply interruptions and to ensure the safe completion of works in the shortest time possible. In the event of bad weather, works may be postponed for safety reasons,” said Choo.

The public is advised to contact Sarawak Energy Customer Care Centre at 1300-88-3111, email at customercare@sarawakenergy.com or utilise Sarawak Energy mobile app “SEB cares” which can be downloaded from Google Play Store as well as the iOS’ App Store, for any inquiries or to obtain the latest updates of the connecting works and to report any outages to assist in speedy restoration of electricity supply.

The new 275kV/132kV/33kV Serudit Substation