NEWS & UPDATES

Steps Up Monitoring to Mitigate Interruption Risk

KUCHING, 27TH OCTOBER 2017, FRIDAY: The reliability of power supply to Batu Niah and its surrounding areas is expected to improve greatly under the Miri reinforcement plan under implementation especially with the completion of Batu Niah 33kV Substation in 2020, and the Bunut and Batu Niah Extra High Voltage substations by 2025.

In the meantime, Sarawak Energy is closely monitoring the 110km span of overhead lines supplying power to Batu Niah to mitigate external factors that could cause tripping incidents along the very long lines. Ongoing mitigation measures to reduce the risk of interruptions include regular line inspections for overgrown vegetation and early detection of line faults.

Sarawak Energy also organises engagements with the contractors working along the Pan Borneo Highway to ensure safe work practices near the lines to avoid incidents that could damage the lines and affect supply to customers at the surrounding areas.

Tan Joo Kok (陈如国), Regional Manager for Northern Region said; “The long stretch of lines supplying to Batu Niah is likely to be affected whenever the team needs to attend to technical cases or maintenance along that supply route. For safety purposes, any works along the lines require the lines to be switched off before the technical team can start work.

“Immediate measures in the next six months are to install more remote switches to speed up restoration and to rearrange circuit to improve its reliability”.

Meanwhile, we have a team stationed permanently in Batu Niah to provide faster operational response for technical matters along the lines and to minimise the duration of interruptions, if any.

“We thank the customers for their patience and kind understanding as we continue to work on improving our service, said Tan.

Customers are advised to contact Sarawak Energy 24-hour customer service centre at 1300-88-3111 immediately when faced with supply interruptions to minimise the interruption period.  Customers can also lodge the report through Sarawak Energy mobile application SEBcares