NEWS & UPDATES

KUCHING, 10TH FEBRUARY 2016, WEDNESDAY: Sarawak Energy is reminding members of the public in flood prone areas to be careful especially when it concerns electrical safety. 

To ensure public safety, the utility continuously monitors the flood situation and will switch off supply to substations in flood affected areas if the water reaches danger levels.   

The following safety precautions should be taken during the current rainy season, as electrical hazards pose major safety risks during flooding.

BEFORE A FLOOD
Move electrical equipment to floors or areas above the anticipated flood level at the earliest sign of rising flood waters. 

DURING A FLOOD
Avoid using electrical appliances.
One of the basic but most crucial steps to take when flooding occurs is to switch off all electrical power by turning off the main switchboard.
Once water has entered the building and if the main power switch was not turned off, members of the public must not attempt to turn it off.
Do not go near SESCO electrical installations which are submerged or affected by flood water.
Parents are advised to monitor their children, especially when playing in flood water, to ensure they do not approach or go near snapped electrical wires as they might still conduct electricity.
When boating in a flooded area, be extra-cautious of low hanging power lines.   

AFTER A FLOOD
When an electrical appliance or installation has been submerged in water, it should not be switched on even after flood water recedes for there are risks of electrocution or fire.
Before switching back on the main supply, the public are advised to have a qualified electrician to inspect all wiring and appliances. 

For more lifesaving electrical safety tips, Sarawak Energy has prepared an electrical safety message which is available on its corporate website at www.sarawakenergy.com.my. You can also follow us on twitter for updates via @1sarawakenergy.

Customers may seek more information by calling Sarawak Energy’s Customer Care Centre which operates 24 hours a day, 7 days a week:   

CUSTOMER CARE CENTRE: 1300 88 3111 

To ensure the safety of our customers, it is a practice for Sarawak Energy through its subsidiary, Syarikat SESCO Berhad to switch off the electricity supply to any affected areas without notice. The power supply will be restored as soon as it is safe to do so. Sarawak Energy appreciates the understanding, patience and cooperation from members of the public during this situation as safety is our first priority.