ANNOUNCEMENT

EXTENSION OF ELECTRICITY DISCOUNTS FOR SARAWAK ENERGY ACCOUNT HOLDERS UNTIL JUNE 2023

Following the recent announcement made by the Premier of Sarawak, The Right Honourable Datuk Patinggi Tan Sri (Dr) Abang Haji Abdul Rahman Zohari bin Tun Datuk Abang Haji Openg, the Sarawak Government is extending the electricity discounts under the “Bantuan Khas Sarawakku Sayang 9.0", effective from January to June 2023.

Under Bantuan Khas Sarawakku Sayang 9.0, about 750,000 account holders from domestic, commercial and industrial sectors will continue to receive discounts of between 5 to 25 percent on their electricity bills until 30 June 2023.

Sarawak Energy has a dedicated task force working round the clock to normalise bills to ensure that every customer from the eligible categories receive their discounts accordingly.

The discounts will be reflected in the bills as below:

  • For bills already issued from 1 January to 3 February 2023 (without the electricity discount), the adjustment will be made in March 2023 bills.
  • For bills to be issued from 4 February 2023, electricity discounts will be reflected in the February 2023 bills.

For more information, customers may contact Sarawak Energy's 24/7 Customer Care Centre at 1300-88-3111 or email to customercare@sarawakenergy.com. Alternatively, customers can get in touch through Sarawak Energy’s mobile app SEB cares, which can be downloaded via Google Play Store and Apple App Store.

Consumer Categories

Sub-Categories

Total Discounts from Sarawak Government under BKSS 9.0

Domestic D

-

25%

Commercial C1, C2 & C3

6 Commercial Sectors

  • Hotels Operator
  • Travel and Tour Agency
  • Shopping Mall/Complex
  • Convention and Exhibition Centre
  • Theme Parks
  • Local Airlines

15%

Others

15%

Industrial I1 & I2

-

10%

Industrial I3

-

5%