PRIVACY NOTICE FOR SESCO CUSTOMERS

Privacy Notice – SESCO Customers

Dear Valued Customer,


The Government of Malaysia has implemented the Personal Data Protection Act 2010 (“PDPA”) to regulate the processing of personal data in commercial transactions. PDPA applies to all companies and firms established in Malaysia and it requires us to inform you of your rights in respect of your personal data that have been collected and is being processed by us, and the purposes for the processing. PDPA also requires us to obtain your consent to the processing of your personal data.

We wish to inform that the personal data and other information (collectively “Personal Data”) previously collected in connection with your contract of supply, will continue to be used and processed by Syarikat SESCO Berhad (“SESCO”) for the following purposes:

  • To communicate with you;
  • To provide services to you;
  • To process your payment transactions;
  • Respond to your enquiries;
  • Market survey and trend analysis;
  • To provide you with information on new services of SESCO;
  • Other legitimate business activities of SESCO; and/or
  • Such other purposes as set out in the General Terms and Conditions of Electricity Supply.


(collectively the “Purposes”).

Please note that it will be necessary for SESCO to process your Personal Data, without which the due performance under your contract of supply will be affected.

Also, please be informed that if, required of the above purposes, your Personal Data may be transferred to locations outside Malaysia or disclosed to our related corporations, business partners and/or service providers who may be located within or outside Malaysia. Save for the foregoing, your Personal Data will not be knowingly transferred to any place outside Malaysia or knowingly disclosed to any third party except in accordance with the PDPA.

We will take practical steps to protect your Personal Data which is in our custody.

We will not retain your Personal Data longer than necessary for the fulfilment of the original purposes for which it was collected. Your Personal Data will be permanently destroyed and/or deleted if no longer required.

We trust that you will consent and agree to the terms above with respect to our processing of your Personal Data.

Thank you.