PAY YOUR BILLS
Payment Channels
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Over-the-Counter
PAYMENT CHANNEL PAYMENT METHOD Cash Cheque Bank Card Debit Card Credit Card* -Visa/Master/AMEX Sarawak Energy Customer Service Counter ✓ ✓ ✓ ✓ ✓ UTC Counters
(Kuching, Miri, Sibu)✓ ✓ ✓ ✓ ✓ Kuching Water Board ✓ ✓ Sibu Water Board ✓ ✓ LAKU Management Sdn Bhd ✓ ✓ Kuching North City Hall (DBKU) ✓ ✓ Kuching South City Council (MBKS) ✓ ✓ Padawan Council (MPP) ✓ ✓ Sarikei District Council ✓ ✓ Sibu Municipal Council ✓ ✓ Miri City Council ✓ ✓ POS Malaysia ✓ Agro Bank** ✓ ✓ Bank Simpanan Nasional** ✓ ✓ RHB Bank** ✓ ✓ Bintulu Development Authority ✓ ✓ H&L Supermarket ✓ ePay Authorised Agents ✓ Kedai Mesra Petronas ✓ 7-11 Convenience Outlets ✓ *Terms and Conditions Apply
**Available at Sarawak branches only -
Autopay
Payment Channel Payment Method Accept Master/ Visa credit or debit card issued in Malaysia Debit Card*
Credit Card*Registration is required. Registration can be made at any Sarawak Energy Customer Service Counter AutoPay payment will be deducted 7 days before the tax invoice due date
*Terms & Conditions ApplyYou may now:
1. Register with our Autopay Service
2. Update your Autopay Credit or Debit, card details, and
3. Terminate your Autopay subscription through SEB cares.Please click here and log in to your account for more details.
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ATM
*Terms & Conditions ApplyPayment Channel Payment Method Ambank Saving Account
Current AccountBank Simpanan Nasional Bank Islam RHB Bank -
Direct Debit
*Terms & Conditions ApplyPayment Channel Payment Method Bank Simpanan Nasional Saving Account
Current Account -
Mobile Apps
*Terms & Conditions ApplyPayment Channel Payment Method SEB cares FPX Channel (via Internet Banking for participating banks)
Debit Card*
Credit Card* - Visa/ Master/AMEXShopee FPX Channel (via Internet Banking for participating banks)
Debit Card*
Credit Card* - Visa/ Master/AMEX
E-walletLazada SarawakPay BonusLink App GrabPay E-wallet Maybank2U Saving Account
Current AccountRHB Now PBeBank -
Online Payment
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CDM
*Terms & Conditions ApplyPayment Channel Payment Method Bank Simpanan Nasional - www.mybsn.com.my Cash
PAYMENT KIOSKS
Using our self-service Payment Kiosks, you can make single or multiple bill payments (up to 5 bills per transaction), as well as pay your collateral deposits. Payments can be made by cash, cheque or any credit card issued by a Malaysian bank.
Payment Kiosks at our premises:
- Wisma SESCO, Kuching
- Sri Aman Office
- Sibu Regional Office
Payment Kiosks at other locations:
- Saradise BDC, Kuching
- Sibu Civic Centre
- UTC Kuching
- UTC Sibu
- UTC Miri
- Bandar Baru Permyjaya Miri
- Town Square Bintulu
- Jubli Mutiara Sarikei
COUNTER LOCATIONS & OPERATING HOURS
Click on the individual region tabs to expand the table.
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Western Region
Station Operating hours Availability Payment Counter Customer Service Counter Kuching Saradise, BDC Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Wisma SESCO, Petra Jaya Urban Transformation Centre (UTC) at Taman Kereta Monday - Friday
Saturday - Sunday
(Except for Public Holidays)8.00 a.m. - 7:00 p.m.
8:00 a.m. - 5:00 p.m.8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.Sri Aman Regional Office, Jalan Sim Kim Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Serian Service Sarawak Centre at State Government Office Complex (Serian Division) Monday - Saturday 8:00 a.m. - 5:00 p.m. 8:00 a.m. - 5:00 p.m. Lundu Regional Office, Jalan Blacksmith Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Bau Regional Office, Jalan Dato' Salau Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Siburan Regional Office, Siburan Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Kota Samarahan Regional Office, Kota Samarahan Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Simunjan Regional Office, Jalan Nanas Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Betong Regional Office, Jalan Rentap Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Saratok Regional Office, Jalan Taman Muhibbah Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Pusa Regional Office, Jalan Beladin Trison Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. -
Central Region
Station Operating hours Availability Payment Counter Customer Service Counter Sibu Regional Office, Jalan Deshon Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Civic Centre, Jalan Tun Abg Hj Openg State Agency UTC1, Jalan Bengkel Monday - Friday
Saturday - Sunday
(Except for Public Holidays)8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.Sarikei Jubli Mutiara Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Kapit Regional Office, Jalan Temenggong Jugah Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Mukah Retail Office, Jalan Hj Muhd Pauzi Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Daro Regional Office, Jalan Perindah Monday - Thursday 8:30 a.m. - 12:00 p.m.
1:00 p.m. - 4:00 p.m.8:30 a.m. - 12:00 p.m.
1:00 p.m .- 4:00 p.m.Friday 8:30 a.m. - 11:45 a.m.
2:15 p.m. - 4:00 p.m.8:30 a.m. - 11:45 a.m.
2:15 p.m. - 4:00 p.m. -
Northern Region
Station Operating hours Availability Payment Counter Customer Service Counter Bintulu Town Square Bintulu
Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Miri
Bandar Baru PermyjayaUTC Miri at Pejabat Majlis Bandaraya Miri Monday – Friday
Saturday - Sunday
(Except for Public Holidays)8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.Limbang Regional Office, Jalan Ricketts Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 3:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 3:00 p.m. 2:15 p.m. - 4:00 p.m. Marudi Regional Office Marudi Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Lawas Regional Office Lawas Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 3:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 3:00 p.m. 2:15 p.m. - 4:00 p.m.