BAKUN HYDROELECTRIC PLANT

Grievance Mechanism

The availability of an effective and adequate grievance mechanism is important in the management of grievances from the affected local communities and other stakeholders for the efficient operation of the Bakun HEP.

The objective of this Grievance Mechanism is to ensure comments, responses, feedback and grievances are handled in a fair and transparent manner, in line with Sarawak Energy’s core values and best practices.

The table below shows the correspondence option to raise a grievance or provide feedback.

Postal address

Hydro Department

Menara Sarawak Energy

No.1, The Isthmus

93050, Kuching, Sarawak

Location to obtain or submit physical form

  • Bakun HEP Main Gate Guard Post
  • SESCO Office Sg Asap
  • Sg Asap Sub District Office
  • District Office Belaga
  • Labour Department Sg Asap

Email address

Bakun.HEP@sarawakenergy.com

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